Easy Sign Up - Installation Timeline

Once your agreement has been received, there are five phases your service order will pass through. Once your order has reached the installation phase we will call you to schedule an installation appointment. Because each connection is different we are unable to estimate an exact time of installation until your order reaches Phase 4 of the process. We appreciate your patience during this process and assure you your new fiber connection is worth the wait! You can check which phase your order is in by calling 276.431.7203.

1. ENGINEERING
2. LINE ROUTE PREP
3. LINE WORK
4. SITE PREP & SPLICING
5. ACTUAL INSTALL